If you are interested in downgrading to a lower subscription tier, please follow the steps below.
iOS users:
1. Go to 'Settings' on your iPhone
2. Select 'Your Name' at the top, then tap 'Subscriptions'
3. Select 'Vividi Premium'
4. Select 'View all plans'
Changes to your subscription will occur once your existing subscription expires. You’ll be charged at your new rate at that time.
For more information about the billing, please visit [Apple Support].
Android users:
Google Play doesn’t support downgrading subscriptions.
Please request to cancel your current subscription and subscribe again in the app after your existing subscription expires.
For more information about the billing, please visit [Google Play Help Center].