In order to better assist you, please click [here], fill in the blanks with the following information and press the Submit button:
1. The trouble you are experiencing with Vividi in detail
2. Device name (e.g. Galaxy S21, iPhone 14 pro)
3. Country
4. App version (e.g. 5.6.0)
5. OS version (e.g. Android 12, iOS 16)
6. Video/screenshot of the error